Laser Hair Removal Chains Top Ten Complaints – Happel Laser

Laser Hair Removal Chains Top Ten Complaints – Happel Laser

Just Gimme Some Truth – John Lennon

A man walks into a bar with jumper cables. The bartender says “You can come in, but don’t start anything!”

We’d like to start something, dear reader.

The purpose of this article is to raise awareness of the truth when considering laser hair removal.

Ten complaints about laser hair removal treatments performed outside of the physician’s office:

  1. There are no inspections for safety and quality.
  2. There are no national standards for laser hair removal chains and medi-spas.
  3. There are no oversight organizations that provide the information you need to make an informed, safe choice for your medi-spa experience.
  4. There are no recognized regulations or definition of what even constitutes a medi-spa.
  5. They overcharge 2-3 times what a doctor’s office provides for the same service.
  6. A doctor – in name only, runs them.
  7. The doctor who supposedly is in charge does not own them.
  8. They are pushy to sign you up and up sell other cosmetic services.
  9. They are not adequately trained or qualified to perform medical procedures.
  10. The price of laser hair removal at national chains is outrageous.

Friends don’t let friends go to these types of laser places.

Even Dr. Oz says no laser procedure should not be done at medi spas and pseudo medical laser chains. They are not physician’s offices. They are national chains with all of the trappings that inflate your cost.

Someone once said, “There are two types of people in this world. There are hammers and there are nails.”

Don’t be a nail.

Beware of slick laser hair removal advertising.

Questions Are Being Asked Ideal Image’s Image Problem

The New York Times published three separate articles in 2014 and 2015 exposing how a customer can say ouch twice after visiting Ideal Image, their tactics of selling products, and questionable reviews supposedly written by their own employees.

The writer from the New York Times, David Segal, obviously does not think very highly of Ideal Image.

In 2015, this author wrote another critical article about their methods and the hidden costs of Ideal Image treatments.

But the Haggler is also certain many Ideal Image customers are being snowed. Both current and former employees say pushing Steiner products on customers makes, or made, them feel icky. Many customers, they say, need to finance their laser treatment and would gladly keep money they are forced to spend on lotions and oils.

The following article in the New York Times questioned the reviews and the motives for reviews written in favor of Ideal Image.

The question of fake reviews by Ideal Images employees is discussed in this New York Times article about Ideal Image.

To Remain Financially Viable Cosmetic Services Were Expanded

Ideal Image, the largest hair removal chain, has expanded their services again.

Instead of sticking to laser hair removal, they have expanded their services to include Botox, injectables, laser tattoo, fat and cellulite removal and other medi spa services. Some employees have complained on the internet that they have been asked to overextend their boundaries and their training.

As treatments become more invasive, complications increase. The following are frightening examples demonstrating this point.

Ideal image was sued in 2005. In September of that year, Ideal Image and its medical director, Dr. Robert J. Ailes, settled a lawsuit with Peggy Schatz for $500,000, according to state records. Ms. Schatz went to the firm’s Tampa location in 2003 to have spider veins injections. Serious complications occurred. She ended up at a Tampa hospital where she required an above-the-knee leg amputation, according to her attorney, Dennis Rogers.

Here is a recent training experience at Ideal Image by a former employee in June of 2015. She felt that they forced her to do procedures for which she was not adequately trained.

I would avoid Ideal Image for all of your services but especially their cosmetic injections. I am a former employee for this company. I was trained for 2 days on injections to the lips, NLF marionette lines and botox/dysport. I felt the training to be inadequate and discussed this with my manager and even the companies HR department. Their response was if I would just practice I would feel more comfortable and get better. Mind you practicing meant on paying customers. I did practice on a co-worker who ended up in the Emergency room

– Bytrbarrus322 – 06/30/2015

What Do Their Former Employees Write?

Let’s let them speak for themselves about their former companies that some describe as toxic. The following employee was from Pittsburgh. They described the company as being unethical, having poor management and a high turnover rate.

When I was hired I was promised tons of leads with great commissions and bonuses. It NEVER happens. Expect to work 60 + hours a week and make no money and have NO job security with constant threats from management. They have a very high rate of employee turn over. I would not recommend this job or company to ANYONE!!! They are greedy liars who could care less about their employees or their clients.

Lead Consultant (Former Employee), Pittsburgh PA – August 23, 2014

Recurring Themes Written About Laser Chains Business Practices From the Internet

  1. False promises
  2. Not truthful
  3. Unethical
  4. Misleading
  5. Manipulators
  6. Blindsided
  7. Scammed
  8. Biggest Regret Ever
  9. Fraudulent “special offers”
  10. Class action lawsuit
  11. Complaints of pressure into signing up on the day of your consultation
  12. The so-called “Lifetime guarantee” is just more treatments at additional cost
  13. Hair growth after laser treatments
  14. Deceptive fine print in their contracts
  15. People are surreptitiously signed up for Ideal Image credit cards and financing without their knowledge

I also noticed that I was signed up for an Ideal Image Credit Card with a limit of $9,000. I was not told this “in-house” financing was a credit card which was something I didn’t agree too.

See more at:


Laser hair removal should be done at an accredited doctor’s office, which has been inspected. As a physician’s office, we don’t push the boundaries with your laser hair removal.

Laser hair removal is not beauty treatment. It is a medical treatment with risk.

I have a modest proposal. My proposal starts with a premise.

Med spas and laser hair removal chains are not true medical facilities.

Hospitals and doctor’s offices are medical facilities.

My proposal is to do some research and read our articles on this web site. Then make an informed decision.

Save money by not buying convoluted and complicated preloaded packages that prevent you from calculating the true price per treatment. Stay away from places with a dubious national reputation that advertise heavily on the radio.

Purchase only what you need. Laser hair removal does not usually take nine treatments which is in their contract. Be wary of sketchy guarantees. Don’t sign up for a phony package deal. Read the fine print and look for hidden costs.

Give us a call. Experience what others have enthusiastically written about in our reviews.

Come and see for yourself. Call us at 724-969-0600 or contact us here.

About The Author

Dr. John Happel

Dr. John Happel has been in practice as a surgeon since 1986 in the Pittsburgh region. He specializes in vascular surgery and has subspecialized in the treatment of varicose and spider veins since 1999. Dr. Happel is board certified in vascular surgery and recertified in vascular surgery in 2012. He was chosen in 1985 to fulfill the position for the vascular surgical fellowship at the world renowned Mayo Clinic.

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